Contact & Engagement Talk to a Ransom Security Expert

Always. About 80% of our engagements run alongside the client’s existing MSP and breach counsel. We coordinate access, document every privileged session, and produce evidence binders your counsel and cyber-insurance carrier can hand to underwriters or regulators directly. We’re not here to replace your IT partner — we’re here to handle the incident so they can get back to normal operations sooner.

No reputable firm should — and any that does is lying. What we guarantee is process: clean rebuilds into segmented landing zones, verified before promotion to production; immutable backup validation; and documented chain of evidence at every step. Across 21 years and hundreds of engagements, recovery rates on incidents we engage on within the first 24 hours are very high. We will be straight with you about what is recoverable, what is not, and what the realistic path back looks like.

This is the most common scenario we walk into. We work back from whatever clean evidence exists — older off-site copies, cloud object-lock copies, vendor-side replicas, even physical media in storage. We never restore directly into a production network; everything lands in an isolated, scanned, validated environment first. If no clean backup exists anywhere, we tell you immediately and walk through the alternatives, including the legal and insurance implications. Bring us the worst-case scenario; we have seen worse.

Not when it is rolled out correctly. We move clients through p=none → p=quarantine → p=reject in phases, monitoring DMARC aggregate reports the whole way and fixing alignment on every legitimate sender (your CRM, payroll, marketing tool, helpdesk, ERP) before tightening enforcement. Done in order, DMARC blocks impersonation of your executives without dropping a single real message.