Municipalities & Utilities

Keep Services Running - Even During IT Incidents

Municipalities and utilities must prioritize continuity over perfection. We isolate OT/SCADA, segment cameras/VoIP, and design restore paths so water, power, and public safety keep moving.

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OT/SCADA VLANs with jump‑host access and session recording.
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Cameras and VoIP in dedicated segments; provider‑only egress; no general internet.
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Playbooks for degraded modes while IT restores.

Identity, Email, and Public Communications

Spoofed mayor emails and fake notices erode trust. We strengthen identity, enforce DMARC, and prepare citizen‑facing templates that inform without fueling panic.

  • FIDO2/passkeys for admins; device‑based policies for staff.
  • SPF/DKIM alignment and DMARC enforcement; executive impersonation defenses.
  • Citizen notice templates; translation guidance; archive for transparency.
Identity-Email

Backups & Evidence for Grants and Insurers

Funding follows proof. We implement immutability and publish restore drill results with last‑clean dates to support grants and insurance requirements.

  • On‑prem + cloud object‑lock; key separation and vaulting.
  • Quarterly landing‑zone restores; malware/anomaly scans; hash checks.
  • Evidence binder and executive reports for councils and carriers.
Backups & Evidence

Vendor & Law Enforcement Coordination

Critical infrastructure involves many hands. We record high‑privilege access, maintain call trees, and coordinate with law enforcement through counsel.

- Bastion access with approvals & session recording; no shared accounts.
- Call trees with backups, escalation paths, and SLAs.
- Counsel‑aligned communications; evidence preservation SOPs.

Frequently Asked Questions

Yes. We schedule segmentation and identity cutovers in maintenance windows and validate with owners on-site.

Yes. We schedule segmentation and identity cutovers in maintenance windows and validate with owners on-site.