Incident Response Retainers | Faster SLAs, Pre‑Vetted Access
Pre-built emergency cybersecurity support that can take immediate action if attacked. Instead of wasting time on being attacked, the retainer already has an expert team, keeps access and response timelines fixed, so that negotiations do not have to be done on the worst day, just action is taken.
Call 316‑712‑4006Incident Response Retainers
Why a Retainer
Once a cyber attack happens, it doesn’t stop – causing minute-to-minute damage. So retainer means: A security agreement that is ready in advance, so that the response can begin immediately when an incident occurs – without paperwork, approvals, and delays.
Teams system access and credentials are already stored in a secure vault - there is no delay in gaining access in case of a breach.
What to do if an attack is detected in the first 60 minutes - step-by-step checklist, who to contact, everything predefined.
Practice simulations are done every 3 months so that execution in real attack is fast and recovery is tested.
What’s Included
Retainer plans come in different tiers, but all have the same main focus: Clean and verified recovery, insurer-approved evidence. You can simply choose the SLA (response speed) and response credits according to our risk level.
- First-hour remote containment: When an attack is detected, the remote team starts working immediately in the first hour.
- Evidence binder: A documented record of every incident and recovery process is maintained.
- Annual program review: A full security review is conducted once a year, in which improvement steps for the next 30, 60, and 90 days are defined.
Tiers & SLAs
This retainer is available in 3 tiers, the difference being mainly response time and incident credits. The organization can choose the plan according to its risk and urgency. All tiers have one more benefit:- If the breach is large or additional support is required, each tier can be expanded with additional credits in times of crisis.
Essential
4-hour remote response time, 40 incident credits per year
Professional
2-hour remote response, 80 incident credits per year
Enterprise
1-hour remote response, 160 incident credits per year, Priority on-site response included
Frequently Asked Questions
A pre-signed emergency contract in which access, SLA, escalation and team readiness are decided in advance – no waiting for a breach, immediate action is taken.
Alert received that first-hour remote containment has started. Access is stored in vault – no approvals, no paperwork delays.
Yes – JIT (Just-in-Time) retrieval in a secure encrypted vault. Access is dormant until a breach is declared.
Team doesn’t panic – execution muscle-memory is built. RTO/RPO is tested in the real-world, not assumed.